A. General instructions:
Due to COVID-19 related restrictions on movement of people and temporary suspension of Consular Services, it has been decided to dispatch new Passports/OCI cards ready for collection through courier service only. This initiative is aimed at helping Indian citizens during the current COVID-19 emergency, so that they avoid travelling to the Consulate.
Given the nature of circumstances prevailing, this task is being done to ensure maximum safety for you and your family members. We seek your cooperation and encourage you to consider and avail this courier option. Indian citizens residing in Northern Italy, under jurisdiction of Consulate General of India Milan, may avail of this facility by sending the following mandatory documents:
(a) Original receipt: Issued at time of submission of passport application with ARN / File number.
(b) Current Passport:
(i) For collection of Passport: Existing Passport to be submitted for cancellation (except in case of Lost or New Born applicants)
(ii) For collection of OCI: Self attested copy of foreign Passport to be submitted.
(c) Pre-paid self-addressed envelope and return AirWayBill(from DHL Courier): Self-addressed envelope and return AirWayBill will ensure safety of receipt of your Passport/OCI Card at correct address. Please make sure to fill your address properly with no mistakes.
B. Steps to follow:
(a) Check status of your application online.
(b) Visit the following customized link to generate Air waybills for DHL Courier for return of all documents (except Passport) from the Consulate:
(c) Please take print out of the DHL waybill and submit it with your application form at the Consulate (except Passport application form). Please note that the DHL waybill for return can only be generated from our dedicated link only.
